Refund Policy

Last Updated: October 18, 2026

At indexnano.com, we stand behind the quality and effectiveness of the indexnano Zone indicator. We want you to use the tool with total confidence, which is why we offer a 30-Day Conditional Money-Back Guarantee.

Our 30-Day Action-Based Guarantee

If you purchase indexnano Zone, apply the rules correctly according to our provided Standard Operating Procedure (S.O.P), and do not see an improvement in your chart clarity or overall trading performance within 30 days of purchase, we will issue a full refund of your RM69 payment.

Refund Qualification Requirements

To protect our digital intellectual property while remaining completely fair to genuine traders, refund requests must meet the following simple criteria:

• Timeframe: The request must be submitted within 30 days of your original purchase date.

• Proper S.O.P Execution: You must show proof that you installed the indexnano Zone indicator and attempted to trade according to the official S.O.P rules provided (e.g., sharing a screenshot of your trading journal or chart logs showing you followed the color confirmation rules).

Non-Refundable Circumstances

• Requests submitted after the 30-day window has expired.

• Impulsive refund claims without testing or opening the software.

• Failure to follow the basic risk management and entry rules outlined in the official S.O.P.

How to Request a Refund

To initiate a refund request, simply email our team at support@indexnano.com with your order details and brief proof of S.O.P usage. Our support team will review your application and process eligible refunds within 3 to 5 business days.